What time should fans arrive?
Fans are encouraged to arrive at Coventry Building Society Arena early.
Doors open at 18:00
NO overnight queuing or camping permitted, so early arrival is encouraged to reduce queues, and attendees must use the gate stated on their ticket.
Use our travel planner to plan your journey to and from Coventry Building Society Arena. Travel Planner click here.
Dropoff & Pickup
Designated taxis rank and uber pick up and drop off at arena park. All taxis, Ubers, and ride-share vehicles will be directed to Arena Park only, with no pick-ups permitted outside the Arena, to help reduce congestion and keep everyone safe.
Gate Information
Gate A – North Entrance
Gate B - Gate 27
Gate C - South Entrance
T= Ticket Office
Ticketing and Box office
Reminders to use your digital tickets. For guidance your ticket provider is the first point of contact for any issues. Accessible bookings are managed through the Nimbus Access Card.
Are there any age restrictions?
14+ (Under 18s must be accompanied by a ticket holder aged 18 or over)
What food and drink will be available?
A wide range of food and drink will be available in the atrium and hall at Coventry Building Society Arena. Please note that Coventry Building society Arena is a CASHLESS venue.
How to get to Coventry Building Society Arena
By car
Parking is available at the Arena for the event.
Coventry Building Society Arena operates an Automatic Number Plate Recognition (ANPR) system. Pre-booking parking is essential and should be booked in advance here.
There is strictly no parking in Tesco at Arena Park for the event, with residential parking restrictions also in place.
Rail
Trains will be operating from Coventry Arena station in both directions between Coventry and Nuneaton.
Train times are available from www.westmidlandsrailway.co.uk
Ensuring a Safe Experience: What to Avoid Bringing
Potential clear bag policy
No back larger than A4 or camping equipment
Signposting to full list online
Professional cameras or cameras with detachable lenses – however, photos can be taken on mobile phones to remember the night
Audio or recording equipment, tablets or computers
Smoking including e-cigarettes & smokeless e-cigarettes inside the venue
Sharp items or weapons, including replicas
Laser pens
Drugs or legal highs
Air horns
Flags
Any other items deemed inappropriate or unsafe by the venue.
Safety and security
See Something, Say Something”
It only takes a couple of minutes to report anything that doesn’t feel right when you are out and about. Simply tell staff, security or police or report to gov.uk/ACT and share your concerns with us. In an emergency call 999.
Merchandise
Official merch locations: Midea lounge. There will be signage at the arena directing you to the location.
Where is the ticket office?
Gate A – North Entrance
Gate B - Gate 27
Gate C - South Entrance
T= Ticket Office
All tickets have been emailed to ticketholders ahead of the event. If there are any issues on the evening, visit the box office at the North Entrance of the building.
Filming Notice: Please note that at live events, we often film and take photographs. If you do not wish to appear in our filming, please let a member of the team know. Thank you.
Tickets
Tickets price £95. + booking fee + venue facility fee + £1 levy for donation to the live trust.
Ticket limit: 4 per transaction. Parties must arrive together.
Tickets issued will be e-tickets to the bookers email address. Tickets will be released 7 days before the event.
Age restriction: 14+ (Under 18s must be accompanied by someone aged 18+).
Accessible Tickets:
I'm looking to get accessibility tickets - where do I go for these?
Please reach out to hello@planet.fans quoting which date you're interested in going to, and they will be able to guide you in the right direction.
Disabled Companions are FREE OF CHARGE - CBS Arena Ticket Office will require proof of Medium/Higher Rate disability to apply for disabled seating.
Limited number of accessible tickets and first come first basis
14+ (Under 18s must be accompanied by a ticket holder aged 18 or over)
Car Parking:
Onsite parking is available to pre-purchase via www.cbsarenaparking.co.uk
For accessible parking please as customers to contact cbsarena@apcoa.com