Ed Sheeran
Doors Open 18:00
Friday 5th December 2025
This is an indoor event
Welcome to Coventry Building Society Arena – Your Event Guide Starts Here
To help you plan your journey before you arrive and while you're on site, we’ve created an interactive travel planner and map powered by You Smart Thing.
Use it to view:
Entrance gates & exit routes
Ticket Office locations
Public transport options – bus, rail, taxi and ride share such as Uber.
Parking locations & departure routes
Walking routes once on site
Drop-Off & Pick-Up – Important Information
All drop-offs and pick-ups are strictly located at Arena Shopping Park.
Judds Lane will be closed to vehicles at the end of the event as part of the traffic management plan and will not be accessible for pick-ups. Please follow event signage and steward direction to ensure a safe and efficient exit.
After planning your route, scroll down for essential event information — including ticketing, security procedures, prohibited items, accessibility, and more.
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Doors will open at 18:00, and NO overnight queuing or camping is permitted. We strongly encourage early arrival to help reduce queues and ensure a smooth entry process. Please make sure you use the gate specified on your ticket, as entry will only be allowed through your designated gate.
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Gate A - ///boost.snap.lung (North Entrance)
Gate B - ///scarcely.themes.towns (Gate 27)
Gate C - ///spout.retail.spent (South Entrance)
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All taxis, Ubers, and ride-share vehicles will be directed to Arena Shopping Park only, and no pick-ups will be permitted outside the Arena.
Please note that Judds Lane will be closed to vehicles at the end of the event, so it will not be accessible for collection. Follow event signage and steward instructions when exiting the Arena.
What Three Words - ///move.claim.excuse
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Please ensure you have your digital tickets ready before arriving at the Arena. For any queries or issues with your tickets, your ticket provider is the first point of contact and will be able to assist you directly.
If you have purchased accessible tickets, your ticket will clearly state which gate you have been allocated for entry. Please ensure you use the designated accessible gate shown on your ticket.
All accessible platforms are now fully booked, and we are unable to accommodate additional requests on the night of the event.
Ticket Office - ///boost.snap.lung
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On-site parking is available to pre-purchase. We strongly recommend booking in advance to secure a space.
To book parking, please visit:
www.cbsarenaparking.co.ukFor accessible parking, please contact:
cbsarena@apcoa.comImportant – Unauthorised Parking
Please do not park in nearby unauthorised car parks or surrounding streets, as these areas are not managed or overseen by Coventry Building Society Arena and may form part of a local residents’ parking scheme. Vehicles parked in these areas may be subject to enforcement, and assistance cannot be provided by Arena staff or security.
Only pre-booked Arena car parks are officially supported for this event.
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Prohibited Items & Security Screening
Security checks will be conducted at all entrances. All persons and bags are subject to search, and the Arena uses walkthrough detectors as part of the screening process. Please allow additional time for entry and follow steward instructions when approaching gates.
Prohibited Items
The following items are not permitted inside Coventry Building Society Arena:
No coolers, helmets, or large luggage
No bags over A4 size
No weapons or items that could be considered weapons
No party poppers, air horns, or alcohol
No glass, aluminium cans, or perfume bottles
Own food and drink
No pyrotechnics, smoke bombs, or flares
No folding chairs or camping equipment
No professional cameras, tablets, or computers
▸ Mobile phones are permitted for tickets and photosNo laser pointers or selfie sticks
No inflatables, balloons, or beach balls
No large umbrellas (collapsible umbrellas under 18” are permitted)
No drugs, psychoactive substances, or nitrous oxide
No drones or remote-controlled devices
No scooters, skateboards, or hoverboards
No items deemed inappropriate or offensive by the venue
A full list of prohibited items is available online. Please check before travelling to avoid delays at entry.
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“See Something, Say Something”
Your safety is our priority. We work closely with West Midlands Police as part of Project Servator, which involves visible policing and security measures across the Arena to help create a safe and secure environment for everyone.
If you see something that doesn’t feel right, please speak up. Even a small concern can be important.
You can:
Report directly to Arena staff, security, or police
Submit information anonymously via gov.uk/ACT
Call 999 in an emergency
Staying alert and looking out for each other helps keep the event safe for everyone. If you see something – say something
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Official event merchandise will be available at dedicated sales points across the site. Locations will include:
External Units –
North ///meant.eating.water
South ///plank.gravel.mull
Internal Merchandise Stand – slower.slimy.forgot -
Bars and food stands will be open throughout the evening, offering a range of food and beverage options across the Arena. The Anecdote will also be open from 11:00 AM for guests wishing to arrive earlier for food and refreshments.
Please note that Coventry Building Society Arena is a CASHLESS venue, and only card or contactless payments will be accepted.
make a night of it! Book your hotel room…
Enjoy Ed Sheeran concert in style and comfort by booking at our Doubletree by Hilton Hotel. Find out more and book here.
Getting Here
Coventry Building Society Arena is in the heart of the UK with excellent transport links to London, Birmingham and the Midlands. The venue is within two hour’s drive of 75 per cent of the country.
By rail, Coventry is 55 minutes from London and 20 minutes from Birmingham Airport, with easy access to the M6 and wider motorway network.
