A smiling female police officer in a reflective yellow vest and police uniform. She is wearing a police hat with a checkered band and badge. The background is blurred. The image contains text promoting reporting suspicious activity at gov.uk/ACT and emergency contact information.

At Coventry Building Society Arena, your safety is our priority.

We work closely with a range of partners, including West Midlands Police, to ensure that your visit is safe and enjoyable.

All our staff, from our highly-trained security team to our customer service representatives, play a vital role in keeping visitors safe.

We have a range of security measures in place throughout the venue, operating 24 hours a day, seven days a week.

While all operational security measures may not be visible, please be assured that they are ongoing, usually behind the scenes.

On Thursday 3 April 2025, the landmark legislation known as Martyn’s Law - officially titled the Terrorism (Protection of Premises) Bill - became law.

Aerial view of Coventry Building Society Arena, a large stadium with a football pitch and hireable event spaces, surrounded by parking lots and roads, in daylight with a hazy sky.
Indoor space with large glass windows and doors, black metal barriers on tables with black tablecloths, and a sign indicating restricted access. The floor is tiled in light gray, and outside, a parking lot with a few cars and cloudy sky are visible.
A man with a beard wearing a white shirt, a black tie, and gray pants, holding a handheld metal detector.
Red mat with yellow text that reads 'PORTABLE WALK THROUGH METAL DETECTOR' on a tiled floor.
A person in a black suit with a lanyard is using a metal detector on a woman's bag for security measures.

Security measures and procedures we have in place are:

  • Project Servator

  • Brand new state-of-the-art CCTV monitoring and communications centres

  • Search arches and security checks

  • Regular attendance from uniformed and plain-clothed police officers

  • Emergency services planning days

  • Ask Clive/Angela initiative across venue

  • Bag search policy

  • Age restrictions on specific events.

  • Health and safety risk assessments for every event

  • A Response and Conflict Management team

  • Vehicle checkpoints

  • Use of security management systems

  • Qualified and mandatory trained security staff

  • Frequent stress testing

Trust Your Instincts!

Everyone has an important role to play in helping us by reporting anything that doesn’t feel right. Don’t be concerned about reporting anything that seems out of the ordinary, no matter how minor you think it is - It’s better to be safe.

What you can do to help:

  • Tell our security team

  • Report in confidence any suspicious activity at gov.uk/ACT or on 0800 789 321

  • Text the arena security team on 07537453117

  • Call 999 in an emergency

Logo of West Midlands Police with text 'West Midlands Police' on a black background.
Logo for Project Servator with text 'Together, we've got it covered' and a web address counterterrorism.police.uk/servator.
Logo of West Midlands Counter Terrorism Unit with a crown and checkerboard pattern, and text 'Counter Terrorism Policing West Midlands CTU'.