A closure of the A444 Jimmy Hill Way will apply for all Major Events at Coventry Building Society Arena.

The road closure will be in place for up to 1 hour post event to support the safe and quick exit of pedestrian traffic from Coventry Building Society Arena.

This post-event closure is installed for safety reasons and will be kept to an absolute minimum, with the road being reopened as soon as it is safe to do so. This is a method that is applied at other stadiums and venues across the country.

Vehicles in Car Park C and Arena Shopping Park will not be held back but will only be allowed to exit Southbound towards Coventry City Centre and should then follow the diversion route put in place if heading towards the M6. Once the closure is lifted, Car Parks A and D will be released first to ensure minimal disruption. There will be full access to Arena Shopping Park during the closure.

Prohibited Items & Security Screening

Security checks will be conducted at ALL entrances. All persons and bags are subject to search, and searches will be conducted using handheld metal detectors as part of the screening process. Please allow additional time for entry and follow steward instructions when approaching gates.

Prohibited Items

The following items are not permitted inside Coventry Building Society Arena:

• No coolers, helmets, or large luggage

• No bags over A4 size

• No weapons or items that could be considered weapons

• No party poppers, air horns, or alcohol

• No glass, aluminium cans, or perfume bottles

• No pyrotechnics, smoke bombs, or flares

• No folding chairs or camping equipment

• No professional cameras, tablets, or computers
  ▸ Mobile phones are permitted for tickets and photos

• No laser pointers or selfie sticks

• No inflatables, balloons, or beach balls

• No large umbrellas (collapsible umbrellas under 18” are permitted)

• No drugs, psychoactive substances, or nitrous oxide

• No drones or remote-controlled devices

• No scooters, skateboards, or hoverboards

• No items deemed inappropriate or offensive by the venue

• NO external food and drink (sandwiches,picnics, fizzy drinks, alcohol etc…)

Water bottles

Reusable plastic water bottles are permitted inside the venue. Please note that metal bottles are not allowed.

Any sealed bottles brought to the venue may be subject to inspection. Guests will be asked to open the bottle and take a sip during security screening

“See Something, Say Something”

We are working with Counter Terrorism Policing to help keep everyone safe this summer. We are supporting their summer campaign, encouraging the public to stay alert and report anything that doesn’t feel right to security.  

We all have a role to play in keeping each other safe. Your safety is our priority and that’s why we have:

• Security staff and stewards throughout the venue

• Bag checks and entry screening at all entrances

• CCTV throughout the venue and car parks

• Police coordination for major events

• Vehicle monitoring in parking areas using ANPR (Automatic Number Plate Recognition) cameras

• Crowd-control procedures and evacuation plans

• Restrictions on prohibited items such as weapons, fireworks, alcohol, and large bags

You can play your part by trusting your instincts, and if you see something that doesn’t feel right, tell security. Our teams will take every report seriously. You won’t be wasting their time.  

Here are some quick tips to help you have a safe and enjoyable time:

• Arrive early, allowing more time for security checks and measures

• Be patient with security checks. It might seem inconvenient, but they are in place to help you.

• Keep it simple and minimise what you carry. Fewer bags to search will speed up entry.

• Stay alert and look out for each other. If you see something that doesn’t feel right, tell security. Don’t leave it to someone else.

• Don’t leave bags unattended. Never agree to look after a stranger’s bag, no matter how genuine they seem.

• If there is an incident, listen to staff and any announcements.

Your safety is our priority. We work closely with West Midlands Police as part of Project Servator, which involves visible policing and security measures across the Arena to help create a safe and secure environment for everyone.

If you see something that doesn’t feel right, please speak up. Even a small concern can be important.

You can:

• Report directly to Arena staff, security, or police

• Submit information anonymously via gov.uk/ACT

• Call 999 in an emergency

Staying alert and looking out for each other helps keep the event safe for everyone. If you see something – say something

North Corner Car park – Gate  A

South Car Park – Gate B

South Entrance – Gate C

North Concourse – Gate G  

Hall 1 – Gate D&E

Please note that Coventry Building Society Arena is a CASHLESS venue, and only card or contactless payments will be accepted.

Challenge 25 operates at the venue. Please be prepared to show valid ID when buying alcohol.

Free tap water is available from kiosks on the concourse

Restricted Areas

The clubs memorial garden is a dedicated area for supporters family and friends in the north-east corner outside the arena. There will be NO drinking, eating or littering in that area.

Food & Drink

From classic fish & chips to loaded burgers, tacos, hot dogs and hearty curry, there’s something for every taste. Enjoy draught lager, cider and stout, along with a selection of cocktails and spirit mixers.

Pitch Service

Stay refreshed without missing a moment. Use our E-bar self-service stations or grab drinks from our roaming team around the pitch equipped with caddies and backpacks, bringing drinks directly to you.

East Fan Village

Head to the East Fan Village to explore a range of local vendors serving great food and drinks in a lively outdoor atmosphere.

Click here to view Concourse facilities map.

Can I bring my own water bottle?

Reusable plastic water bottles are permitted inside the venue. Please note that metal bottles are not allowed.

Any sealed bottles brought to the venue may be subject to inspection. Guests will be asked to open the bottle and take a sip during security screening".

Your safety and wellbeing are a priority at our event. A dedicated Safeguarding Team will be on site each day, working alongside our medical and welfare teams to provide support whenever it’s needed.

If you need assistance at any point during the event, please speak to a member of staff or security.

Free tap water is available from kiosks on the concourse

Age Restrictions

• Reserved Seats: 5+, Under 14’s must be accompanied by an adult aged 18 and over

• Any child under the age of 14 must be accompanied by an adult who is over 18 years old. Any child attending the concert without an accompanying adult will be refused entry. No under 14s are allowed on the pitch.