Ed Sheeran: Everything you need to know
What time should fans arrive?
Doors will open at 18:00, and NO overnight queuing or camping is permitted. We strongly encourage early arrival to help reduce queues and ensure a smooth entry process. Please make sure you use the gate specified on your ticket, as entry will only be allowed through your designated gate.
Use our travel planner to plan your journey to and from Coventry Building Society Arena. Travel Planner click here.
Dropoff & Pickup
All taxis, Ubers, and ride-share vehicles will be directed to Arena Shopping Park only, and no pick-ups will be permitted outside the Arena.
Please note that Judds Lane will be closed to vehicles at the end of the event, so it will not be accessible for collection. Follow event signage and steward instructions when exiting the Arena.
What Three Words - ///move.claim.excuse
Gate Information
Gate A - ///boost.snap.lung
Gate B - ///scarcely.themes.towns
Gate C - ///spout.retail.spent
Ticketing, Box Office & Accessible
Please ensure you have your digital tickets ready before arriving at the Arena. For any queries or issues with your tickets, your ticket provider is the first point of contact and will be able to assist you directly.
If you have purchased accessible tickets, your ticket will clearly state which gate you have been allocated for entry. Please ensure you use the designated accessible gate shown on your ticket.
All accessible platforms are now fully booked, and we are unable to accommodate additional requests on the night of the event.
Ticket Office - ///boost.snap.lung
Parking
On-site parking is available to pre-purchase. We strongly recommend booking in advance to secure a space.
To book parking, please visit:
www.cbsarenaparking.co.uk
For accessible parking, please contact:
cbsarena@apcoa.com
Important – Unauthorised Parking
Please do not park in nearby unauthorised car parks or surrounding streets, as these areas are not managed or overseen by Coventry Building Society Arena and may form part of a local residents’ parking scheme. Vehicles parked in these areas may be subject to enforcement, and assistance cannot be provided by Arena staff or security.
Only pre-booked Arena car parks are officially supported for this event.
Are there any age restrictions?
14+ (Under 18s must be accompanied by a ticket holder aged 18 or over)
What food and drink will be available?
A wide range of food and drink will be available in the atrium and hall at Coventry Building Society Arena. Please note that Coventry Building society Arena is a CASHLESS venue.
How to get to Coventry Building Society Arena
By car
Parking is available at the Arena for the event.
Coventry Building Society Arena operates an Automatic Number Plate Recognition (ANPR) system. Pre-booking parking is essential and should be booked in advance here.
There is strictly no parking in Tesco at Arena Park for the event, with residential parking restrictions also in place.
Rail
Trains will be operating from Coventry Arena station in both directions between Coventry and Nuneaton.
Train times are available from www.westmidlandsrailway.co.uk
Ensuring a Safe Experience: What to Avoid Bringing
Security checks will be conducted at all entrances. All persons and bags are subject to search, and the Arena uses walkthrough detectors as part of the screening process. Please allow additional time for entry and follow steward instructions when approaching gates.
Potential clear bag policy
No back larger than A4 or camping equipment
Signposting to full list online
Professional cameras or cameras with detachable lenses – however, photos can be taken on mobile phones to remember the night
Audio or recording equipment, tablets or computers
Smoking including e-cigarettes & smokeless e-cigarettes inside the venue
Sharp items or weapons, including replicas
Laser pens
Drugs or legal highs
Air horns
Flags
Any other items deemed inappropriate or unsafe by the venue.
Safety and security
Your safety is our priority. We work closely with West Midlands Police as part of Project Servator, which involves visible policing and security measures across the Arena to help create a safe and secure environment for everyone.
If you see something that doesn’t feel right, please speak up. Even a small concern can be important.
You can:
Report directly to Arena staff, security, or police
Submit information anonymously via gov.uk/ACT
Call 999 in an emergency
Staying alert and looking out for each other helps keep the event safe for everyone. If you see something – say something.
Food & Drink
Bars and food stands will be open throughout the evening, offering a range of food and beverage options across the Arena. The Anecdote will also be open from 11:00 AM for guests wishing to arrive earlier for food and refreshments.
Please note that Coventry Building Society Arena is a cashless venue, and only card or contactless payments will be accepted.
Merchandise
Official event merchandise will be available at dedicated sales points across the site. Locations will include:
External Units – locations to be confirmed
Internal Merchandise Stand – ///boost.snap.lung
Only merchandise sold at these official locations is authorised for the event. Any stalls or individuals selling items outside of these areas are not affiliated with the artist or the Arena.
Where is the ticket office?
Gate A – North Entrance
Gate B - Gate 27
Gate C - South Entrance
T= Ticket Office
All tickets have been emailed to ticketholders ahead of the event. If there are any issues on the evening, visit the box office at the North Entrance of the building.
Filming Notice: Please note that at live events, we often film and take photographs. If you do not wish to appear in our filming, please let a member of the team know. Thank you.
