Covid 19 Updates

Organise your COVID-19 status pass

The health and safety of everyone who visits the Arena is our top priority. As with other large UK venues, to keep visitors and staff safe we have implemented COVID-19 status checks. Visitors will be required to show proof of their COVID-19 status. If you do not have an accepted method of showing your COVID-status, you will be refused entry.

The accepted methods of showing COVID-19 status is one of the following:

  • A valid NHS COVID-19 Pass shown via the NHS App or downloaded and saved to your phone’s wallet. For those requiring digital assistance, a valid paper copy can be ordered online or by calling the NHS 119 telephone service.


  • A lateral flow or PCR negative test result confirmation text or e-mail, received within 48 hours prior to attending the event. 


  • An EU Digital COVID Certificate. International visitors can show their equivalent COVID Pass from their country of origin.

Those with medical exemptions or who have taken part in COVID-19 clinical trials will also need to bring proof of status to gain entry with a lateral flow or PCR negative test result confirmation text or e-mail received within 48 or a valid digital NHS COVID Pass (a paper exemption COVID Pass will be available shortly according to the NHS website). The domestic NHS COVID Pass will look and work the same for people with medical exemptions as it will for those who are fully vaccinated. The pass will not show that you have a medical exemption. Pregnant women can alternatively use MAT B1 certificates to show their COVID status.

Proof of natural immunity will not be accepted as an alternative to proof of vaccination or a negative COVID test, and we can no longer permit entry to those who self-declare.

Whilst we only ask for one of the above pieces of COVID-status certification, we always encourage those who are double vaccinated/had their booster to also take a lateral flow test before entering the venue.

Children under the age of 18 do not need to provide any form of COVID-status certification at entry points, but in the interests of creating the safest possible event environment, we’d always encourage them to take a lateral flow test, if possible, before arriving at the venue.

We ask visitors to please bear with us as these checks take place, as there may be a slight delay in accessing our venues.

Arena staff are also completing tests throughout the week per week to ensure that they are free of infection. Our partners are expected to implement the same testing regime.

If you need help using the NHS App to gain your COVID Pass, watch this helpful quick video.

Before travelling to attend an event, we kindly ask visitors to take personal accountability for their health and those around them by adhering to COVID-19 safety measures in place and NOT attending our venue if they: are displaying symptoms, have been asked to self-isolate, or live with an individual who has symptoms of COVID-19.

Before you arrive, don't forget to check your event website directly for updates and more information on the measures they have in place specifically for their event. This may differ for each event but could be things like updated event timings, ticket information, entry conditions or additional details around the safety measures they have taken that will be all be useful to know ahead of your event.